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Career Opportunities

We understand the professional development of our team members is an important part of Lumenasa’s success. With structured training, leadership development, and defined career paths, joining our team can open opportunities for education, growth, and advancement.

Our Values

Integrity and Trust

We operate with the highest ethical standards, ensuring that our clients and employees can always rely on us.

Innovation and Excellence

We embrace creativity and strive for excellence in every aspect of our work.

Teamwork and Collaboration

Our collaborative environment fosters mutual respect and open communication, making teamwork natural and productive.

Customer-Centric Approach

We prioritize our clients’ needs, delivering tailored solutions that exceed their expectations.

Community and Responsibility

We’re committed to positively impacting our community through responsible business practices and active involvement.

Business Development Officer

The goal is to drive sustainable financial growth by boosting sales and forging strong relationships with partners.

Responsibilities:

  • Develop growth strategies that focus on financial gain and partner satisfaction.
  • Conduct research to identify new markets and partner needs.
  • Arrange business meetings with prospective partners.
  • Promote the company’s products/services.
  • Build long-term relationships with new and existing partners.

Requirements and skills:

  • Experience in customer support.
  • Proficiency in English.
  • Market knowledge.
  • Communication and negotiation skills.
  • Ability to build rapport.
  • Time management and planning skills
Apply Now

Client Experience Officer

We are looking for a licensed experienced insurance customer service representative to connect with our clients. In this role, you will be responsible for onboarding new clients, setting expectations, and providing potential customers with detailed information about our products. You may also be required to review a customer’s policy and direct calls to sales agents when a policy needs to be initiated or upgraded.

To ensure success as a client experience officer, you should have a friendly and professional demeanor, good communication skills, and the ability to stay calm under pressure. Ultimately, a top-class insurance customer sales representative is friendly and efficient when handling complaints or providing policy information.

Responsibilities for the Client Experience Officer:

  • Onboard new clients, and advise them to keep an eye out for docs needing to be e-signed
  • Emphasize the self-service expectation to new clients
  • Set up Lumenasa App for new clients/send email invites, walk clients through how to use the app (request policy docs, submit service requests, etc.)
  • Monitor policy issuance. Ensure that no additional information is needed to get policies issued in a timely manner

Qualifications for Client Experience Officer:

  • Must be licensed in the state
  • Ability to pass a background check
  • Meet state continuing education requirements
  • Demonstrate great customer service skills
  • Attention to detail
  • Above-average analytical skills to determine prospective client needs
Apply Now

Flex Agent

We are looking for a part-time licensed insurance professional to help build our client base. As a flex agent, this is a great starting position for a career as an insurance producer. you will implement marketing strategies to develop a strong network of prospective clients. You will develop leads and contact them via the phone and face-to-face to market insurance products.

An ideal candidate will be licensed to sell insurance in the state and maintain it. You will have the ability to use a computer to conduct sales presentations and have great customer service skills to assist in developing and growing a client base.

Responsibilities for Flex Agent:

  • Ability to network and develop leads
  • Use lead lists to establish contact and schedule appointments
  • Meet with prospective clients
  • Must conduct phone prospecting, face-to-face prospecting and through social media efforts
  • Conduct sales presentation with the intent of selling an insurance product
  • Solicit referrals from clients

Qualifications for Flex Agent:

  • Must be licensed in the state
  • Ability to pass a background check
  • Meet state continuing education requirements
  • Demonstrate great customer service skills
  • Attention to detail
  • Above-average analytical skills to determine prospective client needs
Apply Now

Insurance Producer/Partner

We are looking for a licensed insurance professional to help build our client base. As a Producer/Partner, you will implement marketing strategies to develop a strong network of prospective clients. You will develop leads and contact them via the phone and face-to-face to market insurance products.

An ideal candidate will be licensed to sell insurance in the state and maintain it. You will have the ability to use a computer to conduct sales presentations and have great customer service skills to assist in developing and growing a client base.

Responsibilities for Insurance Producer/Partner:

  • Ability to network and develop leads
  • Use lead lists to establish contact and schedule appointments
  • Meet with prospective clients
  • Conduct phone prospecting, face-to-face prospecting and through social media efforts
  • Conduct sales presentation with the intent of selling an insurance product
  • Solicit referrals from clients

Qualifications for Insurance Producer/Partner:

  • Be licensed in the state
  • Ability to pass a background check
  • Meet state continuing education requirements
  • Demonstrate great customer service skills
  • Attention to detail
  • Above-average analytical skills to determine prospective client needs
Apply Now